Refund Policy

Last updated 8/12/2023

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Thank you for choosing [VentureGalactic LLC] ("Website") for your CPR training needs. This Refund Policy outlines the terms and conditions under which refunds will be processed for our AHA-certified CPR training courses.

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Please read this policy carefully before making a purchase.

 

By using our services, you agree to this refund policy.

1. Refund Eligibility

1.1 Refunds will be considered for individuals who have purchased our AHA-certified CPR training courses and meet the following criteria:

• The refund request is made within [2] days of the course purchase.

• The requestor has not completed or accessed the course content.

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1.2 Refunds will not be considered for individuals who have completed or accessed the course content.

 

2. Refund Request Process

2.1 To request a refund, please contact our customer support team at [venturegalacticllc@gmail.com/713-377-4200]. Include your order details and a brief explanation of the reason for your refund request.

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2.2 All refund requests will be reviewed and processed within [2] business days of receipt.

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3. Refund Processing

3.1 Approved refunds will be processed using the original payment method used for the purchase. The refund amount will be the original purchase price minus any applicable processing fees.

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3.2 Refunds may take [5] business days or more to appear in your account, depending on your payment provider.

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4. No-Show or Late Cancellation

4.1 If you fail to attend a scheduled training session without prior notice or cancel a scheduled training session later than [12] hours before the start time, you will not be eligible for a refund.

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5. Change of Course Date

5.1 If you need to reschedule a course to a different date, please contact us at least [3] days before the original course date. We will make every effort to accommodate your request based on availability.

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6. Modifications to the Policy

6.1 We reserve the right to modify this Refund Policy at any time. The updated policy will be effective upon posting on the Website. Your continued use of our services after any such modifications indicates your acceptance of the updated policy.

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7. Contact Us

7.1 If you have any questions about this Refund Policy, please contact us at [Contact].